Privacy Policy

This policy together with our terms of use and any other documents referred to here set out the core principle on which any personal data we collect from you or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognize the importance of keeping that information secure and letting you know what we will do with it.

This policy only applies to our website. If you leave our website via a link or otherwise, you will be subject to the policy of that website provider. We have no control over the policy or terms of other websites. It is your responsibility to check their policy before continuing to access them.

1. Introduction

At VisiFlora, accessible from https://eng-visi-flora.com, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

When you voluntarily contact us or place an order, we may collect:

Name
Email address
Phone number
Shipping/billing details (if applicable)
b) Non-Personal Information

We may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on site
Referring website
3. How We Use Your Information

We use the collected information to:

Provide and improve our services
Process orders or inquiries
Respond to customer support requests
Send updates or promotional emails (if opted in)
Improve website performance and user experience
Prevent fraud and ensure website security
4. Cookies and Tracking Technologies

VisiFlora uses cookies and similar technologies to:

Enhance website functionality
Analyze website traffic
Store user preferences
Improve user experience

You can disable cookies anytime through your browser settings.

5. Third-Party Services

We may use third-party services such as:

Analytics tools (e.g., Google Analytics)
Advertising networks
Payment processors

These third parties may collect data in accordance with their own privacy policies. We are not responsible for how third parties handle your data.

6. Data Protection and Security

We take reasonable security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only in the following cases:

To comply with legal obligations
To protect our rights and prevent fraud
With trusted service providers who help operate our website
8. Your Data Rights

Depending on your location, you may have rights to:

Access your personal data
Request corrections or updates
Request deletion of your data
Opt out of marketing communications

To exercise these rights, contact us at the email below.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If such data is found, it will be removed immediately.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.